A fast-growing telehealth startup aimed to provide remote medical consultations and streamline healthcare services for patients and doctors. The company sought a secure, user-friendly, and scalable platform to support their growing customer base while ensuring regulatory compliance.
Overview
Challenge
The client needed a HIPAA-compliant telemedicine solution with secure patient data storage.
Real-time video consultation and appointment scheduling were essential features.
Integration with EHR (Electronic Health Records) and third-party payment gateways was required.
Scalability to accommodate an increasing number of users without performance issues.
Solution
Aanvicta designed and developed a custom, cloud-based telehealth platform tailored to the client’s needs. The solution included:
- Secure Video Consultation: Implemented end-to-end encrypted video calls for safe doctor-patient interactions.
- Automated Appointment Management: A dynamic scheduling system with reminders to reduce no-show rates.
- Electronic Health Record (EHR) Integration: Seamlessly connected patient data with existing healthcare databases.
- Multi-Device Accessibility: Developed a responsive web and mobile application for easy access.
- AI-Powered Diagnostics: Integrated basic AI-driven symptom checkers for preliminary assessments.
Results
- 40% Increase in patient engagement within the first six months.
- 60% Reduction in appointment scheduling time through automated processes.
- Enhanced Compliance: Achieved full HIPAA & GDPR compliance for data security.
- Faster Prescriptions: Doctors could issue digital prescriptions directly through the platform, reducing errors.
- Scalability Achieved: Handled 3x traffic growth without performance degradation.
